Terms of Service Agreement
By accessing or using AERISNOVIS Courier Services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and AERISNOVIS Courier Services ("we," "us," or "our"), concerning your access to and use of our services, including our website https://www.aerisnovis.com and any related applications (collectively, the "Services").
You agree that by accessing the Services, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.
AERISNOVIS Courier Services provides delivery and logistics services including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, including the availability of any feature, database, or content.
To access certain features of our Services, you may be required to register for an account. When you register, you agree to:
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
You agree to pay all fees and charges associated with your use of our Services. All fees are non-refundable unless otherwise stated.
Our pricing is based on factors including package weight, dimensions, distance, delivery speed, and any additional services requested. All prices are quoted in U.S. dollars and are subject to change without notice.
We accept various payment methods including credit cards, debit cards, and other payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.
You are responsible for any applicable sales, use, value-added, or other taxes associated with your use of our Services.
Accounts not paid within 30 days of invoice date may be subject to a late payment fee of 1.5% per month or the maximum allowed by law, whichever is lower.
Estimated delivery times are provided for informational purposes only and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to weather conditions, traffic, mechanical failures, or acts of God.
For certain deliveries, we may require a signature upon delivery. If no one is available to receive the package, we will follow our standard redelivery procedures.
If delivery attempts fail after reasonable efforts, packages may be returned to the sender, and additional fees may apply.
We reserve the right to open and inspect any package we believe may contain prohibited items or items improperly described.
Our liability for loss or damage to shipments is limited to the actual value of the goods or the repair cost, whichever is less, but in no event shall exceed $100 per shipment unless additional declared value coverage is purchased.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
All claims for loss or damage must be submitted in writing within 30 days of the delivery date or the date the package should have been delivered.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
By using the Services, you represent and warrant that:
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
For users located in New York, these Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
For users located in Pennsylvania, these Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's commercial arbitration rules. The arbitration shall take place in New York, NY, or Philadelphia, PA, depending on your location.
You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. You agree that you may bring claims only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.
Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
These Terms constitute the entire agreement between you and AERISNOVIS Courier Services regarding our Services and supersede all prior and contemporaneous written or oral agreements between us.
No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide; or (ii) by posting to the Services. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. We may assign or transfer these Terms, at our sole discretion, without restriction.
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Phone: 1-800-498-6061
New York Office: 136 Madison Ave 6FL, New York, NY 10016
502 W 7th ST Erie PA 16502
Hours: Monday-Friday, 8:00 AM - 6:00 PM EST
Frequently Asked Questions - Delivery Calculator
Our calculator uses real-time pricing algorithms to estimate your delivery costs based on:
Simply enter your delivery details, and the calculator will provide an accurate cost estimate.
Our calculator provides highly accurate estimates based on current NY cargo van rates and real-time distance calculations. The estimates include:
Final charges may vary slightly based on actual route conditions and any additional services required.
No, you can use our delivery calculator without creating an account. However, creating an account allows you to:
Our base rate includes:
Additional services like inside delivery, weekend service, or special handling incur extra charges.
We use a tiered weight pricing structure:
Weight is calculated based on the actual or dimensional weight, whichever is greater. For multiple packages, the total weight is used for calculation.
We offer three delivery speed options:
Time estimates begin when the driver is dispatched and may vary based on traffic conditions.
The main differences are:
Car Service is ideal for smaller packages, documents, and envelopes with maximum dimensions of 3' x 2' x 2'.
Cargo Van Service can handle larger items up to 8' x 5' x 4' and is better for furniture, equipment, or multiple packages.
We offer various additional services:
Toll costs are calculated based on the actual route taken and include:
Tolls are only charged when the most efficient route includes toll roads that cannot be reasonably avoided. You can see the estimated toll cost in the calculator before confirming your delivery.
We primarily serve the New York and Pennsylvania regions with our calculator reflecting NY cargo van rates. Our service areas include:
For deliveries outside our primary service area, please contact us for a custom quote.
Yes, we cannot transport the following prohibited items:
We reserve the right to inspect any package and refuse service for prohibited items.
Our standard liability coverage includes:
We recommend purchasing additional insurance for high-value items. Certain items like jewelry, artwork, or electronics may have limited coverage under our standard policy.
Our customer service team is available to help you with any additional questions about our delivery calculator or services.
Contact Us: 1-800-AERISNO (1-800-237-4766) | [email protected]
Copyrights 2025 | AerisNovis LLC™ | Terms & Conditions | [email protected]
Copyright 2025. All rights reserved