AerisNovis, ("AerisNovis LLC") "we," "our," or "us") understands that your privacy is important. We are committed to protecting your personally identifiable information as you use this website or interact with our courier and logistics services. This Privacy Policy describes how we collect, use, and protect information we gather. By using this website or our services, you agree to the terms of the most recent version of this Privacy Policy.
Please also review our Terms of Use for additional guidance regarding your use of this site and our services. “You,” “your,” “visitor,” or “user” means any individual accessing this website or services.
PERSONAL AND NON-PERSONAL INFORMATION
This Privacy Policy explains how we handle your personal and non-personal information.
WHAT IS NON-PERSONAL INFORMATION?
Non-personal information does not identify you individually. We may collect such information through your browser when you visit our website (e.g., browser type, operating system, domain name, and pages viewed). Since this data cannot be used to identify you, we may use and share it without restriction for purposes like improving site performance and analytics.
WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?
Personal information identifies you individually, such as your name, address, email, phone number, or payment information. We may collect personal information in several ways, including:
When you submit a form or application When conducting transactions with us or our partners When providing billing or delivery details When you interact with our customer service or submit inquiries
COOKIES AND OTHER TRACKING TECHNOLOGIES
We use cookies and similar technologies (such as web beacons) to enhance your online experience. These technologies allow us to recognize returning users, personalize content, remember your preferences, and analyze site traffic.
Cookies are unique text files stored on your device by our server. You may disable cookies in your browser settings, though doing so could impact some functionality.
Third-party services, such as analytics providers and advertising partners, may also use cookies or web beacons. This Privacy Policy does not govern the privacy practices of those third parties. We recommend reviewing their policies separately.
HOW WE USE PERSONAL INFORMATION
AerisNovis LLC may use your personal information to:
Provide and support our courier and logistics services Process transactions and fulfill orders Respond to your inquiries and fulfill your requests Improve our services and customize your experience Send you updates, promotions, or newsletters (with your consent) Prevent fraud and enforce our Terms of Use Comply with applicable laws and regulations
We may de-identify personal data, in which case it is treated as non-personal.
INFORMATION SHARING
We will not share your personal information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.
We will not sell, exchange, or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third parties use such information, but we do ask them to disclose how they use your personal information before they collect it.
We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior, which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal processes. As discussed in the section on cookies and other technologies, from time to time we may allow a third party to serve advertisements on this web site.
CHILDREN’S PRIVACY AND NON-SOLICITATION
AerisNovis LLC does not knowingly collect or solicit personal information from children under the age of 13. We do not offer or market services to minors. If we learn that we have collected information from a person under 13, we will delete that data immediately.
COMMUNICATIONS
We may contact you periodically via email, phone, or mail regarding services, updates, or promotional content. You may opt out at any time by following unsubscribe links or contacting us directly. Some transactional communications (e.g., receipts, confirmations) may still be sent for business purposes.
SECURITY OF PERSONAL INFORMATION
We use administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. While we follow industry best practices, no system can be guaranteed 100% secure.
Only authorized personnel and partners with a business need have access to your information and are required to keep it confidential.
THIRD-PARTY LINKS
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party sites. We encourage users to review those policies before sharing personal information.
PUBLIC DISCUSSIONS
Any personal information posted in forums or public sections of our site is visible to others and not subject to this Privacy Policy. Use caution when disclosing any details publicly.
ACCESSING, UPDATING, OR DELETING YOUR INFORMATION
You may access or update your personal information by contacting us. You may also request deletion or opt out of communications by emailing us at: [Insert Contact Email].
POLICY UPDATES
We reserve the right to modify this Privacy Policy. Any updates will be posted on this page with the new effective date. Continued use of our services or website after updates constitutes acceptance of the revised terms.
CONTACT US
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
AerisNovis LLC
136 Madison Avenue, New York 10016
Email: aerisnovis.com/support
Phone: 646-488-8228 (Ext. 1)
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